Do I pay for delivery each time?
Nope! As a thank you from us for choosing an EEFM subscription, your delivery is free each time!
Can I use discounts on Subscriptions?
No, at this time you can’t purchase our subscription products with an EEFM discount code, however if you are a member of our loyalty program, you can use those points off our subscription products.
No, at this time you can’t purchase our subscription products with an EEFM discount code, however if you are a member of our loyalty program, you can use those points off our subscription products.
Can I change the date of my subscription?
Yes, you can! In your portal, you can select the date of your next delivery, and all future deliveries will be based off of that date. EG, if you select the 19th of February, your subsequent delivery will be the 19th of March, if you are on a monthly subscription.
If you select a date that we are closed (EG, a public holiday), we will delivery your order on the next available delivery date.
Our cut-off for same day delivery is 12pm Adelaide time, so if you log into your portal and select today's date after that time, your order will be delivered next day.
Do prepaid subscriptions automatically renew?
No, our prepaid subscription products do not automatically renew. If you would like to to continue them past their initial 3, 6 or 12 month deliveries, you will need to purchase again.
Do ongoing subscriptions automatically renew?
Yes, if you purchase an ongoing subscription you will be charged automatically each week, fortnight or month depending on your delivery frequency. You will receive an email notification before each charge, and can cancel/pause before the charge date - there are no lock-in contracts or minimum number of deliveries.
Does East End Flower Market store my credit card information for subscription purchases?
No, EEFM does not keep your credit card details. Our subscription service uses a secure, third-party credit card vaulting service that is fully PCI compliant.
No, EEFM does not keep your credit card details. Our subscription service uses a secure, third-party credit card vaulting service that is fully PCI compliant.