Have questions? We have answers.
Find out more about our Flower Family Loyalty Rewards below.
Still have questions? Email us at hello@eastendflowermarket.com.au.
Have questions? We have answers.
Find out more about our Flower Family Loyalty Rewards below.
Still have questions? Email us at hello@eastendflowermarket.com.au.
EEFM Flower Family Loyalty Program
What is the Flower Family loyalty program?
What is the Flower Family loyalty program?
Flower Family is our free loyalty program that rewards you every time you shop online.
How do I join the Flower Family?
How do I join the Flower Family?
Sign up next time you make a purchase —it's quick, easy, and totally free.
How do I earn points?
How do I earn points?
- Earn 5 points per $1 spent
- Get bonus points for tasks like following us on social media, referring friends, or signing up to our emails
- Enjoy double points on select collections
How do I redeem my points?
How do I redeem my points?
Log in via the Rewards tab, scroll to the Rewards section, click ‘Redeem’ on your reward, copy the code, and paste it at checkout. You choose when to use your discount!
Do my points expire?
Do my points expire?
Yes—points expire after 12 months of inactivity. We’ll send you a reminder before they do.
Can I use points on subscriptions or events?
Can I use points on subscriptions or events?
Points can be used on subscription products (not with discount codes), but not on event purchases.
Can I redeem points for cash or shipping?
Can I redeem points for cash or shipping?
No—points can only be used as a discount on product purchases.
I was in the old loyalty program—what happened to my points?
I was in the old loyalty program—what happened to my points?
Your Flower Funds points have been transferred to your new Flower Family account. You may need to reset your password. We’ve also gifted you 200 points for creating your new account.