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Woman holding a bouquet of flowers in front of a colorful mural.

Have questions? We have answers.

Find out more about our Flower Family Loyalty Rewards below.

Still have questions? Email us at hello@eastendflowermarket.com.au.

Have questions? We have answers.

Find out more about our Flower Family Loyalty Rewards below.

Still have questions? Email us at hello@eastendflowermarket.com.au.

EEFM Flower Family Loyalty Program

What is the Flower Family loyalty program?

Flower Family is our free loyalty program that rewards you every time you shop online.

How do I join the Flower Family?

Sign up next time you make a purchase โ€”it's quick, easy, and totally free.

How do I earn points?

  • Earn 5 points per $1 spent
  • Get bonus points for tasks like following us on social media, referring friends, or signing up to our emails
  • Enjoy double points on select collections

How do I redeem my points?

Log in via the Rewards tab, scroll to the Rewards section, click โ€˜Redeemโ€™ on your reward, copy the code, and paste it at checkout. You choose when to use your discount!

Do my points expire?

Yesโ€”points expire after 12 months of inactivity. Weโ€™ll send you a reminder before they do.

Can I use points on subscriptions or events?

Points can be used on subscription products (not with discount codes), but not on event purchases.

Can I redeem points for cash or shipping?

Noโ€”points can only be used as a discount on product purchases.

I was in the old loyalty programโ€”what happened to my points?

Your Flower Funds points have been transferred to your new Flower Family account. You may need to reset your password. Weโ€™ve also gifted you 200 points for creating your new account.