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FAQ's

 
What is the best way to contact you?
Our email address is hello@eastendflowermarket.com.au
Our direct phone number is 08 82256477
If you have any further queries please always feel free to contact us!
Where is East End Flower Market located? 
83 Halifax St, Adelaide 5000
When is East End Flower Market open?
Shop
Monday to Friday 7am-6pm
Saturday 8am-4pm
Sunday 9am- 3pm
 
Our website is open 24/7
 
What is the deadline for same day delivery?
Orders must be placed before 12pm (AEST) for us to guarantee same day delivery.
 
What are the delivery fees?
The delivery fee is calculated during the checkout process and is calculated by suburb.

  What areas do you deliver to?

East End Flower Market deliver in the Adelaide CBD and Metropolitan area, please see our delivery page to see if your suburb qualifies.
 
Can you guarantee a specific time for delivery?
East End Flower Market cannot guarantee specific time jobs. We will make every attempt to honour your delivery request. All deliveries going to a business address will be delivered by close of business.
 
What happens if my Adelaide flower delivery cannot be delivered?
Each delivery is different to the next. During the ordering process, we ask for a sender and recipient mobile number, as we cannot guarantee that the recipient will pick up their mobile, we ask you to have your phone on stand by just incase a delivery issue comes up and extra information is needed.
99% of the time, all delivery issues are fixed within 5 minutes of the issue occurring. We are more than happy to arrange a new delivery (With a new delivery fee), a pick up or to discuss an alternate place to leave the order at the recipients location.
All delivery issues are easily fixed when staff, courier and senders work together promptly! If you have any issues or worries about a delivery, please don't hesitate to call us on 8225 6477 to discuss.
 
Leave Unattended question on my delivery?
When the courier arrives to the delivery location and the recipient is not home, the courier will then make an executive decision to leave the flowers in a safe space.
The courier will place the flowers in a container of water and leave next to the front door in a non-visible area from the street.
The courier will communicate via text to the sender how the flowers have been delivered. 
By selecting yes to this question at the check out you are accepting our terms and conditions. 

 

Does East End Flower Market have a wedding service?
Absolutely!
Get in touch with our amazing Events team here. We cannot wait to dream you up something incredible! 

 

Have more questions? Check out a blog we wrote that explains it all here

What currency are the prices displayed in?
All prices on our website are displayed in Australian Dollars ($AUD)