These Terms and Conditions govern the use of Gift Vouchers issued by East End Flower Market. By purchasing, using, or accepting a Gift Voucher, you agree to be bound by these Terms and Conditions.
1. Redemption
1.1 Gift Vouchers can be redeemed in-store at East End Flower Market, 83 Halifax St, Adelaide.
1.2 Gift Vouchers can also be redeemed online at our website www.eastendflowermarket.com.au using the discount code provided with the voucher.
2. Validity
2.1 Gift Vouchers are valid for 12 months from the date of issue unless otherwise stated.
2.2 Any remaining balance on a Gift Voucher after the expiry date will be forfeited and cannot be refunded or credited.
3. Usage
3.1 Gift Vouchers are non-transferable and cannot be exchanged for cash or used to purchase another Gift Voucher.
3.2 Gift Vouchers can be used for the purchase of goods and services available at East End Flower Market, subject to availability.
3.3 If the purchase amount exceeds the value of the Gift Voucher, the difference must be paid by the voucher holder using another accepted payment method.
3.4 If the purchase amount is less than the value of the Gift Voucher, the remaining balance will be available for future purchases until the voucher expires.
4. Lost or Stolen Vouchers
4.1 East End Flower Market is not responsible for lost, stolen, or damaged Gift Vouchers.
4.2 Lost or stolen Gift Vouchers will not be replaced or refunded.
5. Refunds and Exchanges
5.1 Gift Vouchers are non-refundable and cannot be exchanged for cash.
5.2 Goods purchased with a Gift Voucher are subject to our standard return and exchange policy.
6. Fraud
6.1 East End Flower Market reserves the right to refuse, cancel, or hold for review any Gift Vouchers or orders if fraud is suspected.
6.2 Any fraudulent use of a Gift Voucher will result in its immediate cancellation and the holder may be liable for prosecution.
7. Amendments
7.1 East End Flower Market reserves the right to amend these Terms and Conditions at any time without prior notice.
7.2 Any amendments to the Terms and Conditions will be effective immediately upon posting on our website.
8. General
8.1 The laws of South Australia govern these Terms and Conditions.
8.2 If any provision of these Terms and Conditions is deemed invalid or unenforceable, the remaining provisions will remain in full force and effect.
For any inquiries or issues regarding Gift Vouchers, please contact East End Flower Market at hello@eastendflowermarket.com.au.
By purchasing or using an East End Flower Market Gift Voucher, you agree to these Terms and Conditions.